Effective Communication in the Laboratory - 1953 Words

]LABORATORY MANAGEMENT ] EFFECTIVE COMMUNICATION INTRA AND EXTRA LABORATORY ASSIGNMENT 3 DATE: 24 APRIL 2012 Table Of Contents PAGE NUMBER Introduction 3 1. The communication process 4-5 2. Feedback 6 3. Types of Communication based on expression 6-7 4. Types of communication bases on flow 7 5. Internal vs external communication 8 6. What are the barriers to effective communication? 9-11 7. Elements of effective communication 11-12 8. Cross-cultural Communication 12 Conclusion 12 References 13 Introduction What is effective communication? Communication is the very basic need of any organization and any individual. An†¦show more content†¦Describes how a person communicates. * Evaluative feedback. Provides an evaluation of the person who communicates. * Prescriptive feedback. Provides advice about expected behaviour or expected communication. The four different levels are: * Task or procedural feedback. Consist of issues regarding effectiveness and appropriateness. For instance , if a correct procedure was used appropriately at the time by the group. * Relational feedback. Related to interpersonal dynamics within a group. For instance, the effectiveness of teamwork. * Individual feedback. It focuses on a particular individual in a group. Regarding whether the persons’ skills and knowledge is helpful to the group. The type of attitude the individual has to fellow co-workers. * Group feedback. Is centred on the groups’ performance ability. Feedback should not be perceived as a negative process but, it should be used as a means to enhance outcome, awareness and learning (Guo amp; Sanchez, 2005). 3. Types of Communication on basis of expression There are two types: verbal and nonverbal (Guo amp; Sanchez, 2005). Verbal Communication This is spoken or written words to share information with others. Guo amp; Sanchez (2005) states that are different forms of verbal communication, for example: * Face-to-face meetings allow for emotions to be conveyed and immediate feedback takes place. * WrittenShow MoreRelatedWhat Are The Potential For Wearable Diagnostics?858 Words   |  4 PagesThe healthcare field is revolutionizing and always finding ways to make processes quick, effective, and conveniently accessible. An aspect of this revolution includes the use of diagnostic wearables. Wearables are positively impacting healthcare with the use of modern medicine and biotechnology, and healthcare professionals and patients are using them more readily. 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Strategies Hotels Use in Order to Achieve and Guarantee...

A well renowned man once said: A customer is the most important visitor to our premises. He is not dependent on us. We are dependent on him. He is not an interruption to our work; He is the purpose of it. He is not an outsider to our business; He is part of it. We are not doing him a favour by serving him; He is doing us a favour by giving us the opportunity to do so. There is much truth to the above statement; therefore achieving customer satisfaction is an important basis to any business organisation, especially hotels. strong*/strongstrong*/strongstrong*/strongstrong*/strongstrong*/strongstrong*/strongstrong* Customer satisfaction is the ability that an organisation possesses, to meet the†¦show more content†¦Before wishing the guest an enjoyable and relaxing stay, GSA or Serviexpress is introduced to the guest as a method of assuring their satisfaction, while residing in the hotel. `Guest Satisfaction Assurance is a very effective and full proof way of achieving customer satisfaction as when a guest has a query, a complaint, or simply wishes to comment on a particular procedure, all a guest needs to do is dial a number, from their room telephone. This number is usually a very simple and easy number to remember, (for example 700) for the convenience of the guest. This facility is available 24 hours a day and is guaranteed to be dealt with within half an hour. Besides being able to telephone the GSA department, a guest may also contact a person acting on behalf of the department in the lobby area of the hotel; as a GSA is desk would be present at certain times of the day. In t his way the person or persons involved in this particular department are also able to meet a guest face-to-face, in order to deal with their clients in a more personal manner. Face-to-face communication is a more effective way for guests to feel more understood and most of all important. After a complaint is resolved a guest is also complemented with a letter expressing apologies and gratitude for bringing the problem to the hotels attention. 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Dementia Symptoms are usually subtle in onset and often progress Free Essays

Alzheimer’s disease is a progressive, irreversible, degenerative neurologic disease that begins insidiously and is characterized by gradual losses of cognitive function and disturbances in behavior and affect. Alzheimer’s disease is not found exclusively in the elderly; in 1 % to 10% of cases, its onset occurs in middle age. A family history of Alzheimer’s disease and the presence of Down syndrome are two established risk factors for Alzheimer’s disease. We will write a custom essay sample on Dementia Symptoms are usually subtle in onset and often progress or any similar topic only for you Order Now Of family members have at least one other relative with Alzheimer’s disease, then a familial component, which non- specifically includes both environmental triggers and genetic determinants, is said to exist. Genetic studies show that autosomal- dominant forms of Alzheimer’s disease are associated with early onset and early death. In 1987, chromosome 21 was first implicated in early-onset familial Alzheimer’s disease. Soon after, the gene coding fro amyloid precursor protein or APP was also found to be on chromosome 21. Not until 1991 was an actual mutation in association with familial Alzheimer’s disease found in the APP gene of chromosome 21. For those with this gene, onset of Alzheimer’s disease began in their 50’s. Only a few of the cases of familial Alzheimer’s disease have been found to involve this genetic mutation. In 1992, chromosome 14 was found to contain an unidentified mutation also linked to familial Alzheimer’s disease. Since 1995, molecular biologists have been discovering even more- specific genetic information about the various forms of Alzheimer’s disease, including genetic differences between early- and late- onset Alzheimer’s disease. These genetic differences are helping to pinpoint risk factors associated with the disease, although the genetic indicators are not specific enough to be used as reliable diagnostic markets. A. Causes/ Risk Factors Symptoms of AD are usually subtle in onset and often progress slowly until they are obvious and devastating. The changes characteristic of AD into three general categories: cognitive, functional, and behavioral. Reversible causes of AD include alcohol abuse, medication use, psychiatric disorders, and normal- pressure hydrocephalus. Increasing age is the leading risk factor of people getting Alzheimer’s disease. II. Symptoms, Changes by Psychological and Behavioral A. Dementia Symptoms are usually subtle in onset and often progress slowly until they are obvious and devastating. The changes characteristics of dementia fall into three general categories: cognitive, functional and behavioral. In the early stages of Alzheimer’s disease, forgetfulness and subtle memory loss occur. The patient may experience small difficulties in work or social activities but has adequate cognitive function to hide the loss and can function independently. Depression may occur at this time. With further progression of the disease, the deficits can no longer be concealed. Forgetfulness is manifested in many daily actions. These patients may lose their ability to recognize familiar faces, places, and objects and may get lost in a familiar environment. They may repeat the same stories because they forget that they have already told them. Trying to reason with the person and using reality orientation only increase the patient’s anxiety without increasing function. Conversation becomes difficult, and there are word- finding difficulties. The ability to formulate concepts ad think abstractly disappears; for instance, the patient can interpret a proverb only in concrete terms. The patient is often unable to recognize the consequences of his or her actions and will therefore exhibit impulsive behavior. For example, on a hot day, the patient may decide to wade in the city fountain fully clothed. The patient has difficulty with everyday activities, such as operating simple appliances and handling money. Personality changes are also usually evident. The patient may become depressed, suspicious, paranoid, hostile, and even combative. Progression of the disease intensifies the symptoms: speaking skills deteriorate to nonsense syllables, agitation and physical activity increase, and the patient may wander at night. Eventually, assistance is needed for most ADL’s including eating and toileting, since dysphagia occurs and incontinence develops. The terminal stage, in which the patient is usually mobile and requires total care, may last for months or years. Occasionally, the patient may recognize family or caretakers. Death occurs as a result of complications such as pneumonia, malnutrition, or dehydration. Primary Dementia Primary Dementia is diseases that directly attack brain tissue and cause the behaviors associated with dementia. Primary dementias are irreversible; that is, they can only be treated symptomatically and cannot be cured. The most common type of primary dementia, and of all types of dementias, is Alzheimer’s disease. Secondary dementia or pseudo dementia Secondary disease refers to diseases that do not directly attack brain tissue but result in symptoms described result from diabetic ketoacidosis, drug intoxication, severe nutritional imbalance, severe dehydration, head trauma, sever infections, and depression. Multi-infarct dementia (MID) Multi-infarct dementia denotes to dementia symptoms resulting from multiple strokes. B. Mood An individual who has Alzheimer’s has the tendency â€Å"to manifest rapid mood swings†. There is depression which is 30%. C. Personality The changes include the apathy, indifference, irritability. In early stage of the disease, social behavior is intact; hides cognitive deficits. In the advanced disease, the person with AD disengages from activity and relationships; is suspicious; has paranoid delusions caused by memory loss; aggressive; has catastrophic reactions. D. Statistics on morbidity (disease) and mortality (death) Alzheimer ’s disease reportedly affects 3% to 11% of community residing adults older than 65 years of age and 20% to 50% of community residing adults older than age 85. Most of those suffering from AD who are in the over 85 age group reside in the institutional settings. Of those individuals 100 years and older, almost 60%are noted to demonstrate AD. Despite this high incidence, clinicians fail to detect dementia in 21% to 72% of patients. In order for a diagnosis of AD to be made, at least two domains of altered function must exists—memory and at least one of the following: language, perception, visuospatial function, calculation, judgment, abstraction, and problem solving. How to cite Dementia Symptoms are usually subtle in onset and often progress, Papers